FAQs

The pre-session planning appointment allows us to discuss your goals for the photoshoot and the factors that need to be included to reach them. Not sure about your goals? That's fine! We'll go through a well-designed questionnaire that will help us to clarify what's best for you and your pet. Using the questionnaire to guide us, we'll discuss your pet's character and requirements and the kinds of images that you'd like to achieve. Next we'll choose the location and photo styling that brings it all together perfectly. We'll then look at your requirements for printed artwork, so that the final images are suitable for the formats you have in mind (this doesn't lock you into any specific purchases, you will still make your artwork decisions at the image reveal/artwork design appointment). Finally, we'll go through some useful preparation tips for the days leading up to the photo session. By the end of the appointment, you'll be perfectly clear on what we're working towards. In fact, many clients comment on how useful they find the appointment, and how it helps them to feel comfortable with their photo session plan.

I offer photo sessions in various beautiful locations such as parks, forests, beaches, and the countryside. We will discuss your preferences and choose the best setting together. If your pet is more comfortable at home, we can certainly do the session inside your home or in your garden.

Not at all! We will keep your dog on a lead during the session, and digital photo processing will remove the lead from the final images. Many dogs quickly understand what is needed, especially with treats as motivation. If your dog is too energetic to sit still, I'll capture their natural exuberance and personality in the photos.

Not at all! I love photographing ALL kinds of animals! Dogs are certainly very popular photography subjects, but I'm also a great cat photographer and understand them very well. I'm comfortable around all animals and welcome the opportunity to photograph any kind of pet.

Weather can be unpredictable. If it rains on the day of your session, we will reschedule to another convenient day at no extra cost.

Payment of the booking fee is required at the time of confirming your photo session. The booking fee is non refundable, however you may, if necessary, reschedule the photo session by giving at least 24 hours' prior notice. A rescheduling fee $35 may apply. Payment for artwork is payable at the time of order placement. Once the order has been placed with the printers, it cannot be refunded.

Yes, of course you can! It's a wonderful opportunity to get a beautiful photo of your best buddy with the people he/she loves so much. However, for those who are camera shy, we can still include a photo that shows the connection you have with your pet in a more abstract way, if you like.

The image proofs will be ready within 10 days of the photoshoot, and we will then arrange a time for your artwork ordering appointment. The order will then be placed with the printers, and the finished artwork is usually delivered within two weeks.

I understand how difficult it is when a beloved pet is unwell. I will prioritize your session to ensure we capture these precious moments. We can arrange the session at the most comfortable location for your pet, whether it's at home or another familiar place.